You are here: Home » Archives for BUSINESSNEXT

BUSINESSNEXT and InterTech form strategic alliance to accelerate Autonomous banking operations in Oman

DUBAI, United Arab Emirates, Oct. 04, 2024 (GLOBE NEWSWIRE) — BUSINESSNEXT a universe of composable enterprise solutions for banks and financial services, is thrilled to announce its strategic partnership with InterTech, a trusted IT solutions provider and systems integrator with 30+ years of experience serving top financial institutions and banks in Oman, to drive AI powered banking operations and craft a next–generation customer experiences platform for the banking sector.

The collaboration between InterTech and BUSINESSNEXT aims to transform Oman's banking industry by enhancing customer experiences, streamlining operations, and fostering business growth. This partnership combines modern technology, domain expertise, business consultation, and implementation services to provide impactful customer experience and relationship management solutions for banks in the region.

Mr. Vishal Khurana, Region Head – Middle East and Africa, BUSINESSNEXT, stated, “We are excited to partner with InterTech to further accelerate the delivery of our innovative solutions to Oman Banking Sector. This alliance will empower banks in Oman to navigate the complexities of digital transformation and achieve remarkable growth and efficiency.”

InterTech’s extensive regional expertise in the banking industry will be instrumental in the successful deployment of BUSINESSNEXT’s solutions. This collaboration ensures that financial institutions can integrate these cutting–edge technologies seamlessly, resulting in enhanced customer engagement, improved service delivery, and greater operational agility.

Mr. Firas Alachahef, General Manager of InterTech, added, “This is an exciting partnership that will enable us to push boundaries within the Financial and Banking sector in Oman to bring the latest and most innovative solutions to our long–standing clients. We are thrilled to work with BUSINESSNEXT and look forward to a successful and long–term relationship.”

This collaboration marks a pivotal moment in banking solutions, introducing unprecedented innovation and a profound focus on customer needs, resulting in increased cross–selling opportunities, enhanced Net Promoter Scores (NPS), massive reduction in customer servicing costs, faster go–to–market, and much more.

About BUSINESSNEXT

BUSINESSNEXT offers composable enterprise solutions focused on global banks and financial services. Recognized as a leader by Forrester, it uses AI and ML–driven cloud platforms—CRMNEXT, CUSTOMERNEXT, DATANEXT & WORKNEXT—to enable digital transformation. Its modular hyper SaaS modular solutions provide seamless integration and plug–and–play capabilities. Serving over 1 million users across 65,000 branches and call centers, BUSINESSNEXT manages 1 billion customers worldwide. With headquarters in Raleigh, USA, and Noida, India, the company operates in 14 countries across 5 continents.

For Media Inquiries:
Ajay Joshi
ajay.joshi@businessnext.com


GLOBENEWSWIRE (Distribution ID 9251277)

BUSINESSNEXT and MongoDB team up to accelerate autonomous operations in financial services

NEW DELHI, Sept. 27, 2024 (GLOBE NEWSWIRE) — BUSINESSNEXT, a global leader in composable enterprise solutions for financial services, has partnered with MongoDB to accelerate autonomous operations powered with specialized predictive and generative AI for banking and insurance. Headquartered in New York, MongoDB empowers innovators to create, transform, and disrupt industries with the power of software and data.

The collaboration between BUSINESSNEXT and MongoDB will empower banking and financial services with the technology needed to deliver exceptional customer experiences and drive autonomous operations.

By combining BUSINESSNEXT’s deep expertise in financial services with MongoDB’s flexible, scalable database platform that has industry–leading encryption, access controls, and data protection protocols, the partnership will deliver innovative solutions that address the evolving needs of the industry. BUSINESSNEXT’s suite of solutions to drive autonomous banking includes real–time AI at the core powering modern CRM, digital journeys, lending platforms, risk–rating platforms, workforce assistants, customer chatbots and more.

MongoDB’s document–oriented data model, with its flexible schema, nicely complements BUSINESSNEXT’s AI–driven capabilities. The partnership will enable banks to harness the power of their data to create personalized customer journeys, optimize lending processes, and make data–driven decisions.

“We are excited to partner with MongoDB to deliver cutting–edge solutions to our financial services clients,” said Sushil Tyagi, Executive Director at BUSINESSNEXT. “MongoDB’s industry–leading data protection protocols and our ability to handle complex data structures and scale effortlessly aligns with our vision of providing a modern, agile platform for banks.”

“Independent software vendors are an integral part of the enterprise software stack in India, and BUSINESSNEXT is a great example of the kind of ISV we want to work with,” said Sachin Chawla, Vice President, India and South Asia at MongoDB. “This partnership will help a large number of financial services organizations to accelerate their modernization initiatives and use AI to drive differentiation,” added Chawla.

Key benefits of the partnership include:

  • Autonomous Banking operations
  • Enhanced customer experiences
  • Accelerated lending processes
  • Improved operational efficiency
  • Strengthened risk management

This partnership marks a significant milestone for both BUSINESSNEXT and MongoDB, and it is expected to drive significant value for financial institutions worldwide.

For more information,

visit BUSINESSNEXT website https://www.businessnext.com/

and MongoDB website https://www.mongodb.com/.

For Media Inquiries:

Ajay Joshi

ajay.joshi@businessnext.com


GLOBENEWSWIRE (Distribution ID 9237628)