O’Reilly Publishes In-Depth Book on Logical Data Management

PALO ALTO, Calif., Oct. 14, 2025 (GLOBE NEWSWIRE) — Denodo, a leader in data management, announced that O’Reilly has published The Rise of Logical Data Management: An Essential Data Strategy for Transforming Your Business in the Age of AI. This logical data management strategy is central to the Denodo Platform, and it is one that has long been championed by industry analysts such as Gartner1 and GigaOm2. Written by Christopher Gardner, a business intelligence analyst and lead Tableau developer for the University of Michigan, the book covers logical data management from an independent, curious perspective, digging into how logical data management works, in today’s complex data landscape comprised of powerful data lakehouses, complex new AI use cases, and the continuing need for solutions that can deliver true, self–service data access in this challenging environment.

“Logical data management,” Gardner explains, “is a data management approach based on logical or virtual connections to data. This approach is applied to an organization’s existing data structure to provide more uniform control over security, create a central data marketplace, and unify disparate underlying systems into a common format.”

Why is Logical Data Management Needed Today?

Logical data management is increasingly needed today to rapidly deliver on the complex, demanding requirements of AI and data self–service. AI requires “AI–ready” data, which is data that is governed, trusted, secure, and delivered in real time. Organizations employing only physical data management with data lakehouses, data lakes, and data warehouses are finding that on their own, these data repositories cannot deliver these requirements, and increasingly, they are adding logical data management capabilities. Similarly, self–service data access requires data to be immediately translated into actionable language, but the physical data management technologies lack the semantic capabilities that make it possible. Here again, logical data management provides the missing piece: a universal semantic layer that delivers semantics with contextual, business ready data for access by line of business users and AI applications.

“Denodo has long championed the ‘logical–first’ approach to managing data,” said Alberto Pan, executive vice president and chief technical officer at Denodo. “Organizations are spending time and money on moving, storing, and maintaining persisted data, even when it is not necessary. In addition, a logical approach exposes new forms of data to multiple users, AI agents, and AI applications, to support a wide range of use cases, including real–time use cases. This book validates our approach and explains how it works for data leaders as well as technically savvy business stakeholders.”

Written for C–level technology and data leaders, the book nonetheless covers the substantial business benefits that logical data management provides, such as improving customer experience and streamlining operations. It delves into such areas as how logical data management can improve performance and scalability in demanding settings, using highly detailed examples.

“It was a real eye–opener for me to do the research for this book,” said Christopher Gardner. “Logical data management is a promising strategy, offering a flexible, straightforward way to simplify access to all sorts of information across the organization, and make it ready for self–service and AI.”

“I read The Rise of Logical Data Management to stay on top of where data and AI are heading,” said Kate Strachnyi, founder of DATAcated. “My favorite line was: 'You can think of a logical data layer as a library, where you have access to the knowledge it contains without having to obtain your own copy of every book.' To me, this captures the whole point of logical data management. Instead of copying and moving data around into multiple systems, you create one place where people can discover, understand, and use it; without needing their own duplicate version. If you care about data access, governance, or how AI will actually scale in the enterprise, this book is definitely worth your time.”

“'The Rise of Logical Data Management' is a valuable read, detailing the historical and evolving challenges related to data management, and describing how taking a more strategic approach can help companies get more value from their data infrastructure investments,” said Paul Weiskopf, Advisory Board Member for Denodo. “The line which particularly spoke to me was, 'It’s not just about managing data, it’s about empowering data to be a decisive tool for achieving customer satisfaction, operational excellence, and innovative breakthroughs.'”

Register and join the LinkedIn Live on October 21st at 11.00am ET for a discussion on logical data management with Christopher Gardner, the book’s author; Alberto Pan, executive vice president and chief technology officer at Denodo; Ravi Shankar, senior vice president and chief marketing officer at Denodo in conversation with Kate Strachnyi, founder of DATAcated.

Complimentary Access
Denodo is offering complimentary access to the Rise of Logical Data Management from denodo.com.

About Denodo
Denodo is a leader in data management. The award–winning Denodo Platform is the leading logical data management platform for transforming data into trustworthy insights and outcomes for all data–related initiatives across the enterprise, including AI and self–service. Denodo's customers in all industries all over the world have delivered trusted AI–ready and business–ready data in a third of the time and with 10x better performance than with lakehouses and other mainstream data platforms alone. For more information, visit denodo.com.

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1 Assessing the Relevance of Data Virtualization in Modern Data Architectures, 15 May 2023, Mayank Talwar, Joe Antelmi

2 GigaOm Sonar Report for Data Fabric Solutions v1.01, An Exploration of Cutting–Edge Solutions and Technologies, 7 September 2023, Andrew J. Brust


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Zoom partners with Oracle to help enterprises scale customer engagement

SAN JOSE, Calif., Oct. 13, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) announced a strategic go–to–market (GTM) partnership with Oracle designed to help organizations transform the experience they deliver to customers through faster resolutions, streamlined omnichannel interactions, and intelligent self–service.

With this partnership, Zoom CX can now run on Oracle Cloud Infrastructure, bringing the capabilities of Zoom’s customer experience platform to even more organizations. Furthering the strategic partnership, in January, Oracle selected Zoom Contact Center to support its own global customer service front–end operations, bringing Zoom Contact Center to Oracle’s service agents worldwide and integrating with Oracle Service workflows. This real–world adoption demonstrates how enterprises can combine Zoom’s AI–first communication capabilities with Oracle’s trusted cloud infrastructure and industry–leading applications to elevate customer engagement, workforce productivity, and accelerate business outcomes.

“We’re focused on helping organizations deliver exceptional customer experiences and achieve better business outcomes,” said Christine Sarros, Senior Vice President of Enterprise Engineering at Oracle. “Through our partnership with Zoom, we’re bringing together the power of Oracle Cloud Infrastructure and applications with Zoom’s communication platform to give enterprises a foundation for AI–driven engagement.”

“Customers want more than a conversation – they want results,” said Chris Morrissey, General Manager, Zoom CX. “With Zoom Contact Center on OCI alongside Oracle’s market leading applications, we’re empowering organizations to unify customer interactions, employee workflows, and data into a single intelligent system. The outcome is faster resolutions, stronger relationships, and measurable value at scale.”

With Zoom and Oracle’s collaboration, customers will benefit from:

  • Unified customer engagement: Zoom Contact Center enables customer interactions across voice, chat, email, SMS, messaging, social, and video channels to integrate with workflows in sales, service, and support. For example, a service call can instantly update a customer record and initiate a follow–up task for a sales rep.
  • 360–degree customer view: From first touchpoint to resolution, agents get instant access to a complete view of each customer in one place. By combining Zoom’s communication platform with Oracle’s unified data model across service, sales, finance, and supply chain, every interaction becomes streamlined, informed, and connected.
  • Employee productivity: By eliminating manual data entry and silos between communication platforms and applications, employees can spend less time on administrative work and more time building relationships.
  • Industry–specific extensions: The collective solutions will be particularly beneficial for customers in the healthcare, financial services, retail, and hospitality sectors, given Oracle’s existing solutions for those industries.
  • Trust at a global scale: This integration enables organizations to deliver consistent, high–quality interactions across geographies and industries backed by enterprise–grade security and compliance.

Come visit Zoom and see the solution in action at Oracle AI World in Las Vegas, October 13–26, at booth #1017.

About Zoom
Zoom’s mission is to provide an AI–first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

About Oracle’s Partner Program
Oracle’s partner program helps Oracle and its partners drive joint customer success and business momentum. The newly enhanced program provides partners with choice and flexibility, offering several program pathways and a robust range of foundational benefits spanning training and enablement, go–to–market collaboration, technical accelerators, and success support. To learn more, visit https://www.oracle.com/partner/

Trademarks
Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

Zoom Public Relations
Travis Isaman
[email protected]


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